• Your membership app

    We believe all our members health & fitness journey should be powered by innovative technology. The Active World app was specifically designed to improve your experience with us! The app will give you greater control of your membership and our programs offered in Centre!

    The Active World app allows you to link your family memberships to manage from the one account and will give you greater visibility of your progress and achievements when visiting us!

    Our staff are here to help! Active World is built to improve communication with our team – so if you need us, we are a click of a button away to start chatting!

    Download the app today to get started and bring your membership into the palm of your hand!

    Your Active World self-managed portal will allow you to:

    • Manage your account details  
    • Update your payment details  
    • Check for your next payment  
    • Buy a new membership  
    • Buy a visit pass 
    • Scan in using a digital access card – for when you forget your pass! 
    • Book into your Group Fitness Classes 
    • View upcoming classes 
    • Advise of us of your GOswim non-attendance and book make-up lessons  
    • Track your GOswim learning pathways and progression  
    • Send and receive messages to the Centre staff

    Watch our short video on all the things Active World will allow you to do! 


    Get started as an existing member

    As an existing member (If you have joined online or in Centre), we have set you up using the email you provided us upon joining – all you have to do is reset your password! 

    1. Download the Active World App

    2. Use the facility code TRAC

    3. Select forgot password to reset your account – follow the prompts

    4. Login once ready and create your quick access code – 4 digits

    5. Now you’re in! Check your programs or book into a new class!



    Get started as a new member

    Looking to join our community! WELCOME!

    It’s super easy to get you started!

    1. Download the Active World App and select Sign Up

    2. Use the facility code TRAC

    3. Create your quick access code – 4 digits

    4. Now you’re in!

    5. Click Book/Buy – Select your preference

    6. Follow the prompts to get started!

    For more information about specific memberships or class bookings see our FAQs below.

    Watch this quick video on how to join!

    Your membership app
    Your membership app
    Your membership app